To start the return process for your order, please enter your email address or phone number and the order number below.

If you are exchanging something purchased through Etsy

If you purchased through Etsy and need to exchange, you will need to modify your order number so our website recognizes it. You must add the prefix "E-" to the front of your Etsy order number to process an exchange through our returns portal.

Please type your Etsy order number in this format: E-##########

If you are having trouble or have questions, you can contact us any time and we will gladly help. You can reach us by phone or email at (508) 743-9900 or


Exchanges & Returns will be processed during our stores normal business hours.