Lifetime Warranty
Lifetime Warranty
We make quality that lasts a lifetime and stand behind the quality for life. That’s been the Nasr family’s promise for four generations, and it’s why we give you a Free Lifetime Warranty. No other jeweler offers this level of protection and peace of mind. When you purchase any of our engagement rings, diamond settings, or custom item, you are handed a warranty card at the time of purchase. If a stone is loose or falls out - we will replace it free of charge. If a prong needs tightening, ring needs to be sized, or you just need a simple polishing, we take care of this for you; absolutely free of charge. All we ask is that you allow us to perform semi-annual inspections on the piece so it can stay brand new for life.
Why pay for an “Extended Warranty”, when you can get it for FREE!
Whats included in our Limited Lifetime Warranty?
FREE Ring Sizing for Life (when possible)
FREE Cleaning and Polishing for Life
FREE Tightening of Stones
FREE Inspections
FREE Lifetime Maintenance
FREE Lost Stone Replacement
We guarantee:
All-metal jewelry made entirely of gold, platinum or silverAll merchandise made of gold platinum or silver that contains diamonds, rubies, sapphires, and semiprecious gemstonesAll merchandise containing cultured pearlsAll wedding bands made of cobalt and titanium
When family heirlooms purchased from NASR Jewelers are passed along within a family, the jewelry continues to be guaranteed under the warranty under the standard guidelines.
All mountings and engagement rings purchased from us at NASR Jewelers were manufactured under strict quality control conditions. We warrant all mountings and diamonds to be FREE of manufacturing defects for the lifetime of the mounting, excepting normal wear, misuse or abuse, providing the semiannual inspections, every 6 months have been made. We go through a detailed and precise inspection each time you bring us your mounting. We check to make sure prongs are tight and not worn, we check for loose diamonds, or any imperfections. After the inspection we then restore the mounting and polish back to its brand new condition. All of this done free of charge.
What’s excluded:
• Lost, stolen or abused jewelry, including the center stone(s).
• Jewelry that can't be reworked to look like new (like stainless steel).
• Free resizing of rings made with metals that can't be resized, like cobalt and titanium.
• Stones larger than 0.20 carats.
Simply Free Cleaning and Inspection
Unlimited free cleanings and inspections to maintain your warranty. Always at your convenience and done while you wait.
To keep your lifetime warranty active, please visit for a cleaning and inspection every 6 months. It will be documented by a NASR Bros. Jewelers professional on the certified appraisal that accompanied your original purchase.
You are welcome to bring your jewelry to our showroom at any time for inspection, cleaning, or any other maintenance it may need.
Upon your request for a cleaning and inspection, a NASR Bros. Jewelers professional will clean your merchandise using an ultrasonic cleaner (when appropriate) which contains a chemical cleaning solution, a steamer, and/or polishing cloth. If your piece of jewelry is made of white gold, we will also apply a rhodium coating so its luster is just as bright as the day you bought it. Feel free to watch this process through the window of the cleaning and inspection station. Next, your merchandise will be professionally inspected, and your visit will be recorded on your certified appraisal. Depending on the result of your inspection, a recommendation for maintenance or repair may be made, which will require additional time in the shop, some fees may occur depending on the repair and piece of jewelry.
A 6 month cleaning and inspection is required to ensure preventative maintenance is performed at the appropriate time. Also, a cleaning ensures your merchandise is always presented at its best as you wear it.
Schedule your Appointment
Schedule nowIf your jewelry is stolen
If your jewelry is stolen, and you provide a police report describing the stolen jewelry, you will be able to purchase replacement jewelry at a discount. We have no desire to profit from your loss.
We recommend that you insure your jewelry against theft and total loss. If your insurance agency would prefer an appraisal on their own form, please bring in their form, the appraisal and the article of jewelry. We will be glad to complete their form free of charge.
Merchandise will not be guaranteed if it has been abused or worn out of expectations for normal, everyday wear. Examples include garbage disposal mishaps and accidental run ins with your car tire and driveway.
Jewelry not capable of being reworked to look like new is not eligible for our Lifetime Warranty. This includes non-precious materials and metals, like leather, rubber, stainless steel, carbon fiber and tungsten.
We do guarantee titanium and cobalt wedding bands for life like any other wedding band. However, due to the tremendous strength and hardness of these metals they cannot be resized.
In the event a gemstone is lost from your jewelry due to normal wear and tear, we will replace that stone as long as your warranty is valid showing cleaning and inspection records in the last 6 months.
Lifetime warranties are nontransferable to a third party unless gifted within a family.