AAA+++ product quality and transaction
I recently purchased a silver bracelet as a gift. The wrong style was sent to me and I called the number immediately to resolve. Not only did I get a real person on the other end, the issue was resolved immediately as promised. Also when I explained that I thought there wouldn’t be time to send the replacement to me, then me send the bracelet to Canada, they operated in good faith offering to send it directly to Canada without waiting for me to send back the original bracelet. The only fee was the extra charge for Canada, which is fair. Yes, the error was a bit annoying, but it happens. What I retain from the experience is very positive customer service. And my niece LOVES the bracelet!
Product was stolen out of mailbox within 1 hour of delivery. Unfortunately wasn’t able to give to girlfriend for her birthday. Will be reordering.
My boyfriend loves it! A very sturdy bracelet.