Privacy policy

Last updated: July 10, 2026

These Terms & Conditions ("Terms") govern your use of the services, website, and communications provided by Nasr Jewelers ("we," "us," or "our"). By using our services, website, or voluntarily opting in to receive SMS communications, you agree to these Terms.

1. Products and Services

We provide jewelry sales, repairs, appraisals, custom work, and related services. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

2. SMS/Text Messaging Program Terms

By opting in through our documented verbal consent process, you agree to receive text messages (SMS/MMS) from Nasr Jewelers at the number you provide. Consent to receive text messages is optional and is not a condition of any purchase or service.

Program Description

Customer care messages from Nasr Jewelers may include:

  • Order confirmations
  • Repair status updates
  • Repair completion notifications
  • Pickup notifications
  • Appointment reminders
  • Payment links
  • Receipts
  • Account notifications
  • Customer support communications
  • Review requests

Marketing messages from Nasr Jewelers may include:

  • Store events and promotions
  • Occasional promotional offers
  • Product announcements
  • Review requests

Message Frequency

Message frequency varies based on your interactions and orders with us.

Cost

Message and data rates may apply. Such charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

Opt-In

You may opt in by completing our online customer registration form, completing an in-store registration form, providing documented verbal consent to one of our employees during an in-store or telephone conversation with a Nasr Jewelers employee, or through another opt-in method that clearly explains the SMS program before consent is obtained.

Before enabling customer care SMS messaging, the employee asks:

“Would you like to receive text messages from Nasr Jewelers regarding your repair status, repair completion notifications, pickup notifications, payment links, receipts, account updates, and customer support? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is optional and is not a condition of purchase or service. Do you agree to receive these customer care text messages?”

SMS customer care messaging is enabled only after the customer clearly responds "Yes" or otherwise provides affirmative consent. The employee records the customer's Customer Care SMS consent, including the date, time, and opt-in method, before any customer care messages are sent.

Marketing SMS consent is requested separately from customer care consent. If the customer wishes to receive marketing messages, the employee asks:

“"Would you also like to receive occasional promotional offers, special event announcements, new product information, and requests for reviews from Nasr Jewelers by text message? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is optional and is not a condition of purchase or service. Do you agree to receive these marketing text messages?"

Marketing SMS is enabled only after the customer clearly responds "Yes" or otherwise provides affirmative consent. The employee records the customer's Marketing SMS consent, including the date, time, and opt-in method, before any marketing messages are sent.

Customer Care SMS consent and Marketing SMS consent are stored independently. Customers may choose to receive customer care messages without consenting to marketing messages.

Opt-Out

You can cancel the text messaging service at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation message, and you will no longer receive text messages from us. To rejoin, simply opt in again.

Help

For help, reply HELP to any message, or contact us using the information below.

Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed.

We will never share or sell your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing purposes. For full details on how we handle your information, please review our Privacy Policy.

3. Payments

Payment is due at the time of purchase or as otherwise agreed in writing. Layaway, special order, and repair deposits are governed by the store policies provided to you at the time of the transaction. All payments are processed through our secure third-party payment providers.

4. Appraisals

Appraisals reflect our professional opinion of value as of the appraisal date and for the stated purpose. Appraised values are estimates and are not guarantees of resale, insurance, or market value.

5. Intellectual Property

All content on our website and marketing materials, including logos, images, and text, is owned by or licensed to Nasr Jewelers and may not be used without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Nasr Jewelers is not liable for any indirect, incidental, or consequential damages arising from your use of our services, website, or communications, including our text messaging program.

7. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our services after any change constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions about these Terms, please contact us:

Nasr Jewelers
269 Main Street
Bourne, MA 02532
Phone: +15087439900